Plesk 9.2.1 greylisting not working

Situation: System was upgraded to Plesk for Linux 9.2.1 and tried configuring greylisting.  The following error came up:

Failed to exec glmng cli. file does not exist or is not executable: /usr/local/psa/admin/bin/glmng

0: GreyListManager.php:1099
GreyListManager->_exec(string ‘enable-checking’)
1: GreyListManager.php:87
GreyListManager->enableChecking()
2: SpamFilterPropertiesUIPointer.php:23
SpamFilterPropertiesUIPointer->accessItem(string ‘POST’, NULL null)
3: UIPointer.php:596
UIPointer->access(string ‘POST’)
4: plesk.php:38

Basically the file /usr/local/psa/admin/bin/glmng did not exist as it hadn’t been installed properly during upgrade.

Via the command line we manually called: /usr/local/psa/admin/bin/autoinstaller

And proceeded to install the updates that were needing installing.  After this had completed, the glmng file existed!

URLs:

Acronis Plesk 9.2.1 bugs

Product: Plesk for Linux/Unix
Operating System details: Ubuntu 8.04
Plesk Version: 9.2.1

First of all, the Plesk acronis module in Plesk 9.2.1 could not create a full backup.  It would run for a minute and then stop, but, you could create a full backup with the command line acronis tools.

There is a Parallels KB article about this and how to “fix” it:

However, this introduced another problem, which, after days of trying to get Parallels to look into their support team have not said that “the developers are looking into it”.

The new problem is that scheduled Acronis jobs keep on saying:

Error: another atismodbackupmng process is running!
TrueImage backup task #1

And does not create a full backup.  This issue has been ongoing over a month now and counting.